FREQUENTLY ASKED QUESTIONS

What is the difference between a Virtual Assistant and Virtual or Online Business Manager?

	Online Business Manager	Virtual Assistant
Why Business Owners Want to Hire a Online Business Manager	Business owners want to hire an OBM when they’ve grown the business as far as they can as the ‘only one in charge.’ They are at a point where they simply can’t be the one managing day-to-day activities of the business. They need someone who can step into this role and take this off their plate.	Business owners hire Virtual Assistants to do the various tasks and projects they need completed in their business. Most will hire in the very early stages of their business.
Focus	The focus of the Virtual and Online Business Manager is on ‘management’. An Online Business Manager keeps an eye on the big picture and manages all the pieces (projects, team members, operations and expenses) to ensure that all projects are getting completed in a timely and efficient manner.	The focus of the Virtual Assistant is on ‘doing’. Virtual Assistants are hired to perform specific tasks (i.e. customer service, shopping cart maintenance) or complete specific projects and are the ones actually doing the work.
Measures of Success	Everyone’s tasks and projects are being completed and delivered in a timely fashion. Ensures that the team is happy and motivated and systems are running smoothly and efficiently.	Concentrates on their own tasks only.
Level of Responsibility	Responsible for the success and smooth functioning of the entire business (as outlined above).	Only responsible for your own individual work.
Number of clients	Because of the level of responsibility that you have with each client, an Online Business Manager can only effectively work with 2 or 3 clients at a time in this capacity. Allowing them maximum time to focus on your business.	Virtual Assistants will generally work with 5-10 clients, give or take a few either way depending on the workload with each client.

*taken from www.onlinebusinessmanager.com

How do you know if you are ready for an Virtual or Online Business Owner?

Anyone who is spending more of their time handling the logistics of their business instead of building their business is ready to have an Online and Virtual Business Manager in their lives. Usually around the 6-figure mark a business owner becomes tapped-out and simply can't do it all themselves. When they understand the need delegate activities that they don't HAVE to do, then they are ready for a Virtual or Online Business Manager.

Why would administrative partners, llc make a great a business management team for your business?

administrative partners, llc is more than your average virtual support practice. Our experience and education combine to create a dream support system for any business owner. Real world experience in assisting in the success of Vice Presidents of major corporations, a degree in Graphic Design and a Masters in Business Administration makes Tamika Johnson and her team at administrative partners, llc well equipped to assist any business owner in starting, maintaining or growing their business.